if u wager 1 million approx 2000$ wil be locked in rain bonus which can be claimed slowly over time
i was not claiming for 1 year and my wager is around 7million and my 20600$ was locked i was keep claiming slowly in rain all @ once now
so after he unban me for mistake happened he saw me claiming rain which is entitled to me because of my wager...and he ban my account saying same reason year back....
yes i will post CEO number here with all evidence video recorded if i dont get fair judgement by tomorrow am just waiting support team to reply hopefully even they cant do a thing since its CEO doing the mistake...
i spoke to Eddie CEO of stake hes awesome guy he will speak to felix and sort this out hopefully
So basically claiming rain is bannable i don't see it on their terms or help section though.
Why don't you include every proof you have, screenshot of your gamdom profile where the block funds display (if possible), the source where you get the whatsapp contact of the ceo and screenshot of his username or whatsapp number if its really the ceo.
I won't be talking about your trust as what others do but more on the issue you're claiming. As it looks like they're siding the website instead of proving that the claim is true.