Quote from: dash0520 on August 03, 2022, 08:31:40 AM

Quote from: 16xypjnxlrew on August 01, 2022, 01:22:52 AM

Quote from: dash0520 on July 31, 2022, 06:00:37 AM

Not sure, looks like it may take several weeks. Here is the answer

Your refund has already been initiated and waiting for further review and execution.
We are trying to expedite this process to the best we can and it will be completed as soon as those further checks are completed. We will be in touch with you as soon as there is an update.

They deliberately delay your coins in order to make interest on them. Don't forget to share further developments in a few weeks

Yeah, looks like they are making the profit by using my coins

Your order is in the queue to be refunded. While the order refund is in the queue, our accounting team will confirm the refund wallet address, and the amount, and after these are validated, your refund will be processed.
Regardless of the market movement, you will get the full deposit amount back to your sender's address. We will keep you updated once your refund has been processed.

Thanks for your understanding and for your cooperation.

what did you do to get your money back? these guys seem to be very strange people... i have the same problem as you