Quote from: serjent05 on August 13, 2022, 04:56:00 PM

Quote from: Eternad on August 13, 2022, 04:10:07 PM

Quote from: brandonlang on August 13, 2022, 02:26:50 PM

Best of all is that still didnt tell me the reasonn for all of this. They acting like 1xbit lol. This an old crypto sportsbook and doesnt have anyone here in this forum?

You are entitled to know what’s the reason for implementing this unique KYC procedure because you are there customer. Why not create a reputation thread about this if you are sure that you don’t know what’s the reason and cloudbet is not allowing you to know what is it. What exactly you do on the casino before this KYC hammer down to your account. Make it brief so that everyone can catch up to your story.

Yeah, it is way too unique. Often times KYC only needs a selfie of ID and a piece of paper where the name of the company is written to it. And the picture is taken inside the house or in front of the PC. I am also curious why Cloudbet needs the player to take a picture outside on the street. If they are suspecting the person of living in the restricted country then a Passport and a daily issue of a local newspaper with cloudbet markings on it are enough, IMO.

Quote from: serjent05 on August 14, 2022, 10:41:48 PM

Quote from: xSkylarx on August 14, 2022, 07:04:26 AM

I got curious too why they asked for that so I search through their website. According to their Terms of Service, they could ask a user some identification material which I think the requirement of "outside the house" still pass that criteria.

User brandonlang also has negative trust tag from yahoo62278 which is somehow related to how he acts.

Regardless of the trust rating which I believe is not related to the kind of KYC cloudbet is asking, their TOS clearly stated that it only needs proof of date (which is the newspaper issue) and the identification material (which is represented by the ID and the cloudlet markings on the newspaper). Those two had already met the requirement, and taking the selfie on the street is way overkill,IMO Grin

I believe the answer is very simple these day’s making fake documents is easy, and it’s possible that Cloudbet may have run into user’s who provided fake documents, and thus decided to apply this extra rule for more protection. Furthermore if someone can submit all documents for KYC, then they shouldn’t mind submitting the selfie and therefore I totally agree with @yahoo62278.

Quote from: yahoo62278 on August 14, 2022, 06:53:31 PM

Quote from: brandonlang on August 14, 2022, 11:01:32 AM

Asking me for verification and doesnt want to tell me the reason😂😂😂😂😂😂

https://ibb.co/gvVg5d2
https://ibb.co/1s8x5Qp
https://ibb.co/1myGsY3

A site doesn't have to give you a reason to ask for verification. It is well within their right to ask. You could be losing thousands or winning thousands, it doesn't matter.