Regardless of the trust rating which I believe is not related to the kind of KYC cloudbet is asking, their TOS clearly stated that it only needs proof of date (which is the newspaper issue) and the identification material (which is represented by the ID and the cloudlet markings on the newspaper). Those two had already met the requirement, and taking the selfie on the street is way overkill,IMO

I could be wrong, but by taking the street sign or building name, I think they are trying to confirm his location. It's the first time I see such an unusual requirement, but the complainant has no choice right now if he wants to be able to withdraw his money.
What I usually see being asked as proof of address is something like a bill payment receipt or a bank statement.