Quote from: Warcrafthero on August 23, 2022, 05:31:44 AM

Quote from: LoyceV on August 22, 2022, 04:15:39 PM

Quote from: NeuroticFish on August 16, 2022, 07:43:01 AM

Even more, not long ago Monero had a big update (possibly hard fork). If the wallet you're using or the exchange didn't update, one of them may be working with the wrong blockchain.

This sounds like the most likely cause, the hard fork happened 3 days before this topic was created.

Yes it is, Monero support says they are working on this issue and until then you can not see your balance on the online wallet, Was supposed to be solved last week according to monero support but still no funds..
Feels strange that a crypto like monero didnt do this big update in a much smoother way, or maybe its not possible? My funds have been pending/not showing for over 10 days now.

The blame should be on the monero or the wallet service provider?

I feel the wallet service provider is here to blame because they didn't get the update on the time so you are waiting until they implement the changes and there is no wonder if it takes few more weeks but better use the reputed wallet in the future so you will get the updates on time and also you will have the complete control of your keys unlike online wallets.