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Quote from: milewilda on August 25, 2022, 09:25:29 PM

It cant really be that avoided that people would really be keep on discussing it specially now that they are tending to make it Level 2 KYC as i had heard off which do make things even more worst.

Level 2 mandatory? Never heard of this. If this is actually true, Roobet is seriously screwing themselves in a big way. So many gamblers including me hated the mandatory first level verification itself.

This is true and this is the main reason why this KYC fiasco started here on the roobet thread due to some report of players that they are asking KYC while support tells its mandatory to all user.

This step two verification is really a hassle for users of roobet. I don't see the relevance of why they need the social media since anyone can fake their account. And do they think that everyone publicize everything on social media. The ID and valid document are already enough to verify their users identity just like what other gambling websites require. They will definitely lose loyal users if they continue to impose this rule.

Another thing

Quote

The Roobet technical support will randomly perform crosschecks to ensure the entered address matches the IP address's location. If the IP address location does not match the given address, the company may lock the account for further investigation, and request steps two and three verification (AML 1 and AML 2). The company will perform additional checks based on the situation, including, but not limited to, crosschecking for open sanctions and connections to illegal or fraudulent actions.

source: https://roobet.com/aml-policy
The IP check and the address check is somehow overkill. I for example live in address A while my IP address location is somewhere in address B since most of the connection in our country has a dynamic IP address and changes in location from time to time. So does this mean that my account will be temporarily blocked if they found out that the IP address does not match my home address? So in cases that I won a huge amount, the Casino may use this kind of ruling to either nullify my winnings or have me undergo another series of verification. This is very worrying.

I think its overkill to be consider like dynamic IP will gonna subject user account for verification because we all know that most of the router use a dynamic IP as default. I’m assuming that they are pertaining to the country as location described and not the the different IP address on same country. Although this should be clarified thoroughly because it might use it against to use just like what you said if one of the Roobet support decided to go that far on handling case like this. Roobet starting to tightening there ToS draws a lot of attention.