Quote from: virasog on Today at 04:24:49 AM

Quote from: danadc on Today at 01:46:07 AM

Hello, I would like to make a small request, a long time ago I made my account here, but now I cannot enter, it is very difficult, when I give you the option to forget the password I cannot recover the account, the email is not recognized, maybe there is something that was lost in the database? The good thing is that I haven't provided any kind of KYC or anything like that, but I don't know if it's a bug of the platform or the whole system.

Today I went back in and I still haven't been able to log in to my account. I have an additional question. Can this happen if data is lost in the database? sometimes it happens and they might restart everything but if there are old cents they can use some kind of backup.

Are you sure you are entering the correct email for Slotella.com ? It can't be possible that you registered on a site and now with the same email, the site is saying that this email does not exists.

The database should not delete the accounts without intimation even if any account does not login for a long time. Also if they want todo this, they they should have clear rules that an inactive account for X number of days/months will be deleted.

Most of the time gambling platforms doesnt really clear out database or old accounts which means that old ones could really still make some log-in but there are some who do really clear up some space

which it would really be resulted into this.Its true that they should really be including this stuff into their terms and conditions so that people wont really be able to complain since its been stated on there

since from the beginning.This is the main reason why i dont really leave any funds on a gambling account and would leave it for a long time or accidentally forget it
because this is mostly the thing would happen.