Quote from: notblox1 on Today at 08:38:23 PM

Quote from: FortuneJack on Today at 08:07:28 AM

Hello @notblox1,

Tornike (ampera) here once again. We would love to state the final decision regarding your case. Your account is fully unblocked and in case uploading the documents to complete the KYC procedure, you will be good to withdraw the funds as Fraud and Prevention department has already reviewed the history of the account and everything looks clear so to state again, there will be no problem in withdrawing the funds if deciding to complete the so-called 'Know Your Customer' procedure which was triggered randomly as per Terms of Conditions of FortuneJack. If you decide to do so, just keep us updated here and I will do my best to speed up the process for you.

My final decision regarding this case:
I wouldn't use fortunejack ever again even if you gave me a blank check and told me to enter any amount of money I want.
You betrayed my trust and wasted my time during last week, but I am glad everything is done legally and by the books for you.

Your decision based on terms and legal justification for randomly locking accounts and seizing funds from customers who didn't do anything suspicious is simply wrong.
Everyone should be aware or big risks dealing with this casino so I decided to add fortunejack in my red list of casinos to avoid, and warn people not to use this website at all without passing kyc verification.

At least the company is trying to expedite the process for you if you wish to complete the kyc. As stated I don't agree with when the kyc is normally applied( this goes for all casinos, not just FJ), but they are not currently violating their ToS and you should research before playing as they can kyc a guy at anytime.