maybe this kind of gambler should be banned from continuing his gambling on roobet because he is very likely to spread his anger again when things don't go as his expected.
They won't ban him since they would lose a customer. Instead, he should take advantage of self-exclusion protocols in order to control his gambling addiction.
Now how does KYC appear? Answer: when the customer wins at the casino, they ask for KYC which usually takes days to approve and then it takes even more hours to release the withdrawal. but when depositing everything is fast and when the customer loses everything they don't remember to ask for KYC
and that's what makes people frustrated and sad
Agreed. This is a major issue with many crypto casinos. Some of them use this tactic in order to stall expecting the gambler to utilise and lose some of his/her winnings which is a cheap tactic, but it does work now and then.