Quote from: worle1bm on September 05, 2022, 05:36:28 AM

If others also seek this as lenient behaviour from Rollbit side then it would be their mistake as they would not get the refund.As it's said that ignorance of law is not a plea against the crime so similarly if you don't take a look at T&C and use multiple accounts and documents of other person then it's your mistake.He was lucky and knows his mistake so take care of these matters beforehand.

from what i read of this story what he did is something that many people have done but they didn't do it with the intention of breaking the TOS, for example imagine you have a casino account and your relative also wants to have a casino account? in the casino TOS do not forbid people from the same house to have an account at the casino as long as each person has their own account and provides true data so that if the casino sins KYC they comply with KYC. That's why in this OP case I believe that as his mother did KYC and it was proof that they are different people so he didn't break the casino's TOS

Quote from: CryptoHeadlineNews on September 04, 2022, 06:55:04 PM

Quote from: ligz on September 03, 2022, 09:42:53 PM

rollbit literally just sent me my deposit back!
thanks rollbit

I have been following up your story from the beginning and I'm very pleased your fund was successfully sent back. So this should be a lesson to not only you but to everyone seeing this complaint right now, to never try to outsmart "Rollbit" by creating multiple accounts using family members when your account get limited, because just as he/she is lucky today to have his deposit refunded back, you may not. So it will be wise enough to count your teeth with your tongue.

how would that be a lesson if he already said that his mother did KYC and if he had broken the TOS it would be enough for the casino to also ask him to do KYC they would see that they are two different people, so where would that be breaking the TOS? from what i understand the person cannot have two accounts, but in this case he only had one account and another account belonged to his mother

Quote from: worle1bm on September 04, 2022, 05:42:37 AM

Quote from: ligz on September 03, 2022, 09:42:53 PM

rollbit literally just sent me my deposit back!
thanks rollbit

It was your mistake and you have said this yourself but didn't you manage to have a look at the T&C before registering over casino? If you have then you would know that in case of violation of the rules account is banned but still lucky you get your funds back as Rollbit have the reputation but even if they haven't given it back they would not be at fault.

here is the TOS of the casino: https://rollbit.com/terms-and-conditions

don't prohibit people from the same house each can't create an account at the casino, they just prohibit the same person from having many accounts to cheat, but the moment his mother made KYC and it shows that they are different people so that's not breaking the TOS , I know that he could also create an account for his mother and use his mother's account, but you can't make assumptions when you accuse someone, the fact is that when his mother does KYC and he also has an account in his name so we are already talking about two people and two accounts belonging to different people, I think this is not against TOS.