Quote from: decodx on September 07, 2022, 04:30:49 PM

Quote from: Haunebu on September 05, 2022, 06:59:12 PM

Quote from: Slow death on September 05, 2022, 12:13:02 PM

Look, in this casino do not create an account if you do not want to comply with KYC and before any customer makes a deposit they could ask for KYC and if they also want to change something in the TOS to make everyone comply with KYC level 2 they could inform everyone in advance and give people 30 days to withdraw their money and close their accounts. It doesn't cost anything to have common sense and do this!

Good points. The biggest issue with how they enforced mandatory KYC level-1 is that they never informed their gamblers in advance about it which stunned many of them since it was completely unexpected.

This is definitely something I can support, as it is an appropriate way to introduce KYC requirements. Having new players sign up for the gambling platform and then require KYC verification before withdrawing money will certainly not make the platform popular in the mainstream and might even hamper some users. The least they could do was give a grace period to process the KYC if they want or to refund the money of players who do not meet the KYC requirements within the validity period. That would have been reasonable.

I don't even remember any service platform offered the refund if the involved party doesn't ask for it, so all we can expect is the period before imposing new terms or the extended validity to withdraw remaining incase if the user disagree.

Anyway debating about something which already happened is not going to bring any change at the present, they imposed mandatory KYC but level 1 doesn't need any documentation so anyone can use the fake details to withdraw and one who want to continue the services can do what is supposed to do.