Quote from: SammyGambler on September 07, 2022, 05:43:35 PM

OwlGames posted they only provide the platform to SandBoxCasino, but their actions have proven otherwise.

OwlGames went into the sandboxcasino website to reenable my account to enter KYC. Despite sandboxcasino remaining silent on paying me, I submitted my KYC since owlGames was controlling the sandboxcasino website.

After no response from either casino for three days, I emailed them and CC’d sandboxcasino. OwlGames lead the email chain where they peppered me with questions about IP addresses about one showing up as USA. I reiterated it was a VPN and that I’m not from the USA, but they wouldn’t accept my response.

They kept on insisting it wasn’t a VPN IP address. It became clear that OwlGames and Sandboxcasino worked in concert to always have an excuse to not pay me. After all, they have been mostly silent for the past 2.5 months, except for the occasional post with a variety of excuses (VPN, coinmixer, associated with banned players, KYC).

I have done nothing wrong. I won fair and square. I also provided them all my personal information for KYC. Sandboxcasino mockingly called me “the Mexican” in their emails after they got my identity documents.

Sadly I saw Sandboxcasino is closing up shop on their website.

I wonder if the excuse of internal infastructure change is gonna be valid enough for owlgames to provide the "new" owner their platform? I also wonder if owlgames has the actual names of the operators of sandboxcasino if they were to be given a subpoena by a court of law so that users who were fucked over by the company could seek justice?