Quote from: Jemzx00 on Today at 10:58:45 AM

Quote from: BetCoco on Today at 10:20:33 AM

KYC is applicable for both, fiat and crypto users. Anyways, you can always deposit and play without the need of verifying your account When you hit a win and want to withdraw funds, you'll need to do KYC. BetCoCo can take up to 3 days to verify the accounts, although usually takes around 24 hours Wink

Regarding the Free Spins, they will need to be wagered 30x in order to be withdrawn.

Keep Winning!
BetCoCo Team

Okay, thank you for this information regarding KYC on your platform. For withdrawal, all users must undergo the KYC to do so, am I correct?

Also, I've tried to check the bonus spins especially the "Gates of Olympus" however I wasn't able to find that game on the website. I've only find a game called "Gates of Troy", is it the same from Gates of Olympus?

Quote from: BetCoco on Today at 10:23:16 AM

We will indeed look into making these changes for better results!

I appreciate that you've considered my recommendation and made changes on the title of your thread. For me, this shows that you are open opinions and that you listen to your users. I hope to see more of it in the future.

Hello Again!

Correct, For withdrawals all users must undergo KYC.

As for the Free Spins, Gates of Olympus are for our Fiat Bonus. (If deposit is made with Fiat Currencies) - Anyways, Gates of Olympus is by the provider: Pragmatic Play. Perhaps this provider is restricted in your country?

For the Crypto Bonus, the Free Spins are for: Book of Dead provided by Play n Go

Keep Winning!
BetCoCo Team