Quote from: Coin_trader on Today at 12:17:36 PM

Quote from: xGennady on Today at 12:01:41 PM

Quote from: Coin_trader on Today at 11:29:08 AM

Quote from: B-Low on Today at 10:09:40 AM

Quote from: xGennady on September 22, 2022, 10:04:53 AM

Admin told me today that there is an investigation about the plinko game, so i have to wait

?
They was out of money(not enough bankroll), so they need time to pay you. an investigation is no make sense.

Nope, Other players including whales has no problem withdrawing on the casino right now with much huge balance than Gen. His account just have an issue that makes his case much longer to process than regular KYC application of other user. I really doubt that the casino is having low funds because they still have whale players that actively competing on the hourly, daily and weekly tournaments even the reward decrease significantly.

The team just need to become transparent on what’s going on with his account because it already take too much time to access his account. This is really frustrating on player side because his money is stuck in there.

I have no Problem to wait on the investigation and withdraw but the frustrating thing is that i cant even access the site to play for the hourly/daily/weekly

I have play bjfun every day for months and now its the first time that i miss days

Yeah, I understand that frustration because you are missing out the fun while you can use your balance in there. Do you contact them on email regularly to get an update to your case because they might be busy on the casino upgrade and might forget your pending issue if you are not updating them.

BTW RW is not active that much in the casino tournament. Is he on vacation just like the old times? It’s very hard now to predict the daily and weekly winner for the free spin.

Admin told me just yesterday that there is an investigation