Based on my experience. There’s no point on giving them the effect of there action because there’s no way they will retract there action since there reputation is at the line here. I believe they will provide solid proof soon but sharing casino information publicly will just backfire to them. Probably this proof sharing will be done privately between the user involved and the casino reps or if he insist to post all the records publicly.
We know a lot of cases like this but this time the user involved is known as a regular gambler which we are not expecting to do this kind of things.
So how then would that go to clear those interested on the issue. Having ones reputation on the line especially for a site that have proved to be reputable since its establishment in 2019 and have continued to maintain some good management on the forum have to have the need to keep it clea with everyone.
Like Mahdirakib have earlier said, his been playing on the casino for quite some time and played on others too without any trouble. Even got to leave a few before trouble arrived but still, you can't hope to always avoid KYC.
Your account seems to have been alarmed by an automated red flag and verifying such case is part of the process for the Winz.Io team as with many casinos but I don't doubt your right to have knowledge of what could be the possible situation.
Although, that could have been said in ambiguously in the quoted response from Winz.io.