Quote from: 1xbit_official on October 17, 2022, 07:40:09 AM

Hello there!

Our support team keeps on working 24/7 on 13 languages, let them know if you have any issue.

By the way, have you heard about The International 2022? — There is a yearly tournament dedicated to DOTA2 on 1xBit with over 0.6 BTC prize pool!

Take a look

https://i.imgur.com/Oi5zTP9.jpg

please someone answer !!!! Sent livechat message, email security, here message on bitcoin manager but no one responding me ...

I have made account on 1xbit1.com and deposit 4 times in crypto in total 560 usd. I have betting on my account 3 days, my first three deposits I lost my all money, and then deposit 4th time 200 usd and made 565 usd on my account and then they log me out. I have no idea what is going on because when I tried to login it says incorrect username or password. I have contacted live support and they told me I need to write email to security email of 1xbit. Ok I wrote email there and after few hours they sent this to me:

" Good Day. We want to inform you, that our company decided to stop any collaboration with you (closing your account).
The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions."

I can't understand and why they didnt explane to me what is violated on my account, because I have nothing did wrong to my account and I am first time using this betting platform. I have just money below my deposit 565 usd and my total deposit is 560 usd. And why they want to close my account with my whole money inside, without giving me back my deposit? Any information about this what to do? They doesnt want to speak with me on email anymore. I have there my deposit money but they now allow me to login and get back my money. I have all evidence screenshot of account , hash deposits of deposits transactions and profile if need some support to send to them. Anyway my account is 464610259 and I will send this to official 1xbit here by message to look in to if they answer me. For any update I will write here again.
If that 5 usd are problem, then give me back my 560 usd back to me, why to take my money, my deposits? Doesnt have reason for it