Quote from: Chato1977 on October 28, 2022, 10:40:17 AM

Quote from: Team_MegaPari on October 10, 2022, 01:31:07 PM

Hey guys. Casinos and its players often talk about juicy promos and giveaways but
today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino

first is I wanna congratulate you guys for posting your ANN Thread here on bitcointalk and of course welcoming you in our forum

https://bitcointalk.org/index.php?topic=5418423.0

What Annoys me is the support , if they are not responding hours after I sent my tickets or those who replies using computer generated answers.

Well, I understand you perfectly, as a player you are so involved in your games at that moment, and you have a problem as it is, it is obvious that anyone will be very upset, but this serves so that all the casinos come here and They manage to see the suggestions that all players like in order to improve the attention in their casino, something like that bothers me too, as well as it bothers me when one goes to make a withdrawal and they say that it is a manual withdrawal, of course This is not the case with the most trusted and reputable casinos, somehow they have all those things out of the way and offer the best support and everything.

Quote from: Desmong on November 07, 2022, 11:18:48 PM

Quote from: Dunamisx on November 07, 2022, 08:48:56 PM

Quote from: rodskee on November 03, 2022, 08:58:31 AM

what made me crazy is that when I ask support and the computer has to answer me ? this is truly BS for me because for me? they can use real time answer even if this is only saying "please wait for further answer" Wink

but lets talk about what we love to see and make us crazy? because that is something to win Very high.

Having an automated robot reply system is kinda annoying to be sincere because when you need a solution onna particular aspect with gambling that requires a prompt response then comes a bot replying you with an inaccurate and twisting kind of response that is not on point, just as you've said it, they could actually take good advantage of those beautiful time by employing customer service representative to admit to gamblers request than playing intelligent with a bot response.

This is a turn off for me and I am always conscious of this kind of system where you cannot talk to a real person only bot and do not understand what you are talking about. Some bots can be very annoying trying to understand what you are talking about repeating what you have complained about without solution. A real system support his what most gamblers want to see in a casino.

Well, it should be noted that when a casino has bots to provide support, it is something in very bad taste, especially when after that bad experience one has to send an email and wait until they read it and give a response, I think that is something very annoying. , I admire casinos that are like bitcasino.io,. stake.com that 24 hours a day there are service agents who are willing to help and they are 1005 human, and if they don't know something they can quickly escalate to the corresponding instance to be able to issue a judgment on the problem, I think that's what it's all about, if all the Casino did that, I think the competition would be much tougher.

The use of bots is not bad, although there is something that could also be very annoying and that in games it is infested with bots in a chat, that is something that bothers me and usually happens, bots that act like humans.