Quote from: magnetinik on Today at 05:00:00 AM

Exactly! That's what I think too. I don't understand their curiosity to know if the destination address belongs to me or not. The way I see it, it's a really weird thing, never happened with other exchanges.
Yesterday, after posting here, another withdrawal was refused. Chat support told me they needed a screenshot of the full FreeBitco.in address, as it was cropped, not whole, in the previous screenshot. I took the screenshot with the full address clearly visible from the FreeBitco.in site and attached it via chat. They replied that everything should be fine now and that they would contact me "to give me further instructions". And that the withdrawals would remain limited until their contact. I do not understand. My account is verified (stage 1 and 2). With stage 2 I can withdraw up to $ 10,000 per day. I would love to know what the problem is. The only thing that comes to my mind is that I am a new user and they want to wait a few days before authorizing withdrawals. I can't think of anything else.

It is said that CEX.io is against withdraw and deposit to a gambling site. Have you tried to withdraw to a noncustodial wallet first? Then you can send the money from noncustodial wallet to Freebitco instead which would be better. Or you tried that and it failed too?

Another is that you should know if the exchange you are using is actually Cex.io, hole not a fake one with different URL? You have already posted the URL here and you are correct, but try and check that again.

I will advice you to use other better exchange like Binance, OKX and some trustworthy ones that a disappointing one next time.

Hope you contacted their official account on this forum as I said above?