Quote from: Pmalek on Today at 07:52:18 AM

I guess I am dreaming now...

You can live the dream today! Tongue

Quote from: zherbert on September 13, 2022, 02:04:10 AM

Regarding our privacy policy we currently have our Wordpress + WooCommerce instance set to automatically clear personal data from orders 60 days after shipping. For cancelled orders, those clear automatically after 30 days.

We do download, encrypt, and store data offline for sales tax reporting (typically need the zip code for each order) and for warranty/repair requests. If someone contacts us 6 months after ordering, for example, we need to be able to look up the order details and confirm they are a customer in order to send a replacement device. I hope this is reasonable, as it is necessary to store some information when operating a business where customers are buying a physical product.

We are working on an internal "vault" tool that will allow us to automatically encrypt all customer data and rate limit + audit internal requests to view that data. That will be live internally sometime next year, and will allow us to more aggressively purge data from Wordpress + WooCommerce.

There will always be legal limitations, but companies can definitely do a lot to improve customer data security.