Quote from: Pmalek on Today at 07:48:29 AM

Quote from: Lak93xy on November 10, 2022, 09:46:46 PM

I am not quite sure if you are familiar with what "being limited" means in terms of sports betting.
A casino/sportsbook, can decide to limit your account to only be able to bet a specific amount on sports.

I know exactly what being limited means and that was my point this whole time. Your first account got limited to restrict you to bet no more than X on sports, so you created a second one to get greater limits and bet XXX. That is the reason for account closure. The first account wouldn't allow you to wager $10.000 because of the limits, and you wanted to do it through the second one. Whether or not you succeeded, I don't know. You say you didn't, but the intention was clearly there.

Quote from: Lak93xy on November 10, 2022, 09:46:46 PM

On a normal site that doesn't allow multi-accounting, I will accept this and leave their platform. On Rollbit tho, it was fine to replace an old account with a new one to get better limits. Which I have repeated like 25 times now.

I don't think it was fine to do it. It could surely be considered a nefarious use of their services.

So they just created the multi-accounting allowance to scam people? If it's considered fair use in your eyes, then there's clearly something wrong with this industry, something wrong with you protecting them. If a player plays by the rules and follows every rule and every clause of Rollbit's T&C precisely - it is Rollbit's duty to make sure that they are honored - which they were. Banning someone without a reason and no explanation at all is just bad and careless practice - a dishonest one. Not batting an eye if people lose on multiple accounts, but stealing money from players if they end up winning - should tell you enough.

Furthermore, I've been waiting for days for them to tell their side of the story here, which they have just avoided. Tells you something about it, doesn't it?