Quote from: piebeyb on Today at 08:26:01 AM

Quote from: Violetta87 on November 06, 2022, 10:49:56 AM

Quote from: piebeyb on November 04, 2022, 08:58:16 AM

I also thought that I could access it again but because maybe it violated the existing rules, so I had to respect the available rules even though I had to lose some small money, it was purely my fault I also shouldn't have left my account let alone leave funds there, because maybe it will frozen in the future by the casino, so consider this a lesson for myself personally

May be such rules was created because there are a lof of users in casino and it is difficult to serve inactive accounts. May be because casino want that their users continue to play. But in all cases it is better to withdraw money from casino if you do not play in it.

It takes some time to activate your inactive account. Some times it takes a lot of time. I do not know about Cloudbet but it is a standart practice in all casino even if they have licences. They block accounts and then you have to wait unblocking. May be that is why people write here because they do not want to wait.

yes maybe it's a licensed cloudbet casino so they want all active users to play there so I don't make the problem come from my own fault, so like you said don't leave any funds on the casino site if you don't use it anymore, because we are right don't know the value of crypto in the next few years it could be what we leave today can be valuable in the future, always make any mistakes a lesson Wink

Its useless to retain those inactive accounts since this could ruin their data and maybe they want to see their logs clean that's why they decide to do cleaning which is appropriate thing to do. Incase there is a balance in the account I believe they sent a mail from the email address use by the user to alert them about their remaining funds on their account to withdraw it or be active so that their accounts will not be suspended.