Quote from: Finestream on Today at 09:44:22 PM

Quote from: Docnaster on November 02, 2022, 06:48:39 AM

Quote from: MainIbem on November 01, 2022, 12:47:30 PM

The most thing that makes me crazy about online is delay in withdrawal and kyc requirements, ie failure to verify kyc details when submitted to them and lastly delay delivery of deposit. What I don't really like is after winning and they published your winnings like not secure while dealing online so everyone casino should limit how to publish people's winning.

Apart from the delay in withdrawal there is another type of delay that drives me crazy. When you chat an one representative on an issue that could be resolved immediately from admin, but they will tell you to wait for 48 to 72hrs. For goodness sake it is annoying, just check your admin and solve this problem without making me to wait for another 3days.

Waiting for that long will really drive us crazy where in fact, they dont give us problems when depositing but when we withdraw funds, seems like they intend to create some problems because they didnt want us to withdraw our funds. If they cant solve a simple problem like that, then most likely they will not be reliable enough when certain high rollers end up winning such a huge amount. That will be a very big mess then.

This is something that also bothers me, it is easy for some people to dismiss this as something that is not really that important, however if a casino cannot deal with something simple and they need so much time to give you an answer then how are they doing to deal with a difficult situation when it happens? They will take weeks to resolve that issue and that is simply too long of a time to wait, especially if you happened to win a big amount at the casino, and even if things were to evolve in your favor I doubt many people will be interested in keep playing at a casino that took so much time to solve such an issue.