Quote from: bitlynx on April 08, 2014, 05:34:50 PM

Quote from: miaviator on April 03, 2014, 09:49:18 PM

I am no longer accepting PM's for new provider requests or inquiries.

We have started with freshdesk for ticketing. Please direct your inquiries to http://leaserig.freshdesk.com/

Ensure you use the same email for the ticket system as you have on file with leaserig!

You should really add a Support link to the "main menu" area of the site that links to FreshDesk as well as a Forum link that links to this thread. As for CAPTCHA, 2-factor auth is definitely the preferred fix, with some decently long session (like 48 hours) - I'm looking forward to it coming out in the next update.

And, because you guys know which providers don't have matching customer accounts, you should consider e-mailing them directly.

+100 for the pending press releases!

We really, really need a built-in logging output for LRP. And localized time zones. And yes, I know - I've already FreshDesk'd both requests. Wink

By the way, http://leaserig.freshdesk.com/support/solutions/folders/1000108903 is supposedly the Bug and Feature Bounty section, but seems to be unused, so I submitted my suggestion as tickets. Was that the right approach?

The FAQ link has been replaced with a support link that leads to freshdesk in the pending release

All providers were emailed and PM'd about the upcoming provider login change The thread spamming is to make sure the point gets across

Tickets are the correct approach. The articles on bounties/feature requests/etc. have not yet been published.

It looks like DjeZo had the 1 character leeway disabled for the captcha system which is most likely the reason for all the captcha issues we've been having.