Quote from: owlgames on November 19, 2022, 06:49:39 PM

[...]
Basically what happened in a nutshell:

[1]
The OP admitted that the BGAMING chats are fake. Yeah. But he blamed it on someone else who DM him via bitcointalk.

[2]
The OP said he is so familiar with bitcointalk but he never had any acc before because he ONLY viewed its contents.

We unlocked his account and processed his withdrawal request for initial deposit of 2000 USDT.

[3]
Since we haven't heard back from BGAMING yet his acc is not allowed to play slots.

He played DICE game for quite a while, which has a $500 max bet limit, won once but lost 70k profit.

He now still has a pending 8k profit withdrawal.

[4]
He has now ~~two~~three choices:

1. Waiting for BGAMING security checks: if the bets are legit, he need to resolve this case to get his withdrawal
2. If he wants to settle and resolve the issue earlier he should delete all spam messages and mark this case as resolved.
3. If the checks are not legit, he gets nothing. As of now we haven't heard back from them.

[...]

Quote from: owlgames on Today at 09:53:08 AM

[5]
So if we pay, the scam thread will still be open? Shouldn't it be resolved?

Also apart from this scam thread, the OP has spammed our ANN threads, which we think should be deleted once he gets his withdrawals.

[...]

[6]
For Jolly, please note this is a man who claimed this is his first bitcointalk account and also is very suspicious on many behaviours.

He sent the BGAMING chats to us in multiple ways, now claiming it's from someone else.

How do we know it's not himself faking the conversation on telegram as well? Since the skype chat was faked, which is confirmed.

[7]
We offered to process his 8k profit just trying to settle issue faster, but we'd love to hear about how should deal with case correctly too.

We unlocked his accounts per suggestion in the thread saying he should not have his account banned.

And we refuned his initial deposit while waiting for check. But now it seems this caused more problems for us.

Quote from: owlgames on Today at 11:41:50 AM

[8]
Also there is one thing that confuses us a lot, which we hope someone could give us an hint.

If an experienced gambler like OP can win stably in certain games such as the BGAMING slot ones, he could do so in big casinos such as stake.com or roobet.io,

those are many credited casinos out there and clearly he knows them too.

But why he toured around different casinos to play the same slot games?

From his posted history we can see him betting on a lot of smaller size of casinos like owl.games (we are indeed a much smaller casino comparing to the big ones)

We could not understand why to be honest.

[1] As others has pointed, you're rather misleading and IMO tries to drive the narrative to sway into your way. That is not a good impression to show to public as a responsible company. OP did NOT admitting anything about faking a chat with the "security team", nor trying to blame aew --because aew IS the one to blame. OP didn't say he faked the chat, it's just made known by others by piecing the screenshots by OP that the dirt is on aew for the said evidence, and it's been offered on my previous post that the said point to be removed from this accusation. Everybody here understand the situation, not sure why you failed to see it too, or if you actually understood, then I can't see why you keep bringing this up.

[2]
Again, as pointed out several times, the case is irrelevant to OP's membership age. Although there are cases in the past --and future-- that a scammer does use a brand new alt to scam someone and protect their higher ranked and older membership from being exposed. But so far OP's reasoning is acceptable --partly because you still refuses to give your evidences--, and we gives every side here a benefit of doubts, including you. Tell me, honestly, in your opinion, let's say I browsed through Amazon for the past three years, keep looking for items I wanted to buy, reading reviews and descriptions, and then one day, I finally signed up, purchased an item, and when it's delivered to me, it's malfunctioning. I opened a complaint ticket. Would the Amazon staff said, "No, you're a scammer. Your account is three days old and on your first purchase you instantly said the product had an issue?"

[3]
Irrelevant. Can't see why him winning and losing gives even a teaspoon to the weight on the scale for this case. If any, it just show (1) he IS a big gambler --70k? come on, it's huge-- or (2) you deliberately let him play the only game that you know he would lose, a lot, so that the final due that has to be paid would be much lower. I agreed with OP, why did you only allowed him to play that specific game? Why not others? Why only that one?

[4]
These part repulse me so much. You're basically blackmailing him on your point number 2. While for point number 3, I asked you again, and this is the... well I actually lost count how many times you failed to address this simple question to you: what is the time frame? How difficult is it to pull data that the OP is cheating or legit? How long has it been? Eight days? Wow. I don't think it is that difficult for a CEO or even the head of security team to glance around their server room, look at a random head and say, "You, leave whatever you're doing and dig through this user's log. I want a full report before you clocking out today."

Tell you what, how about you tell us the name of that bgaming provider and if they have an account here, or even create an account --after verifying in some way that they're indeed the representative of bgaming and not you pretending to be him, much like the stunt aew pulled-- to address this issue and we'll add them to this equation?

[5]
Just to be clear here, no one is encouraging you to pay TO close this case. As said above, we give everyone the benefit of doubts. We are NOT asking you to "ahh fook it, just pay the OP and continue with our business before it dragged us further into the mud". We are asking you to give evidences --and professional response, where blackmailing and consitently ignoring questions from other members are definitely not professional-- on the hundreds case on this sub-board, there are more than handful where the accuser is actually someone who cheated and tried to scam, and we are here to see the end of it. So yeah, there still some chances that OP faked something and he is the scammer --I bolded that part just in case you suddenly claimed I "admit" that OP faked something. But guess what can helps us get to the bottom of this case and see who is wrong and who is right? One word, eight letters, start with an "E".

[6] Suspicious behavior, fake skype and fake telegram. Proofs? Screenshots? Anything to back up this claim? It start with an "E'....... And when you said "He sent the BGAMING chats to us in multiple ways, [...]" were you referring to the screenshot of chat with aew? Hddh? I'm ready to throw my hands in exasperation here, just cue me.

[7] How to address this situation? Well, if I may humbly suggest: one, you can start acting like how a PR of an honored company should be; professional. Two, you can also try replying questions given to you. Three, it'll be extremely much appreciated if you can give the timeframe of how long you tried to figure out and gathered evidence against the OP. And as an addition, four, you can start explaining the reason and the thinking behind why opening his account and initial deposit, but only allowed him to play one extremely super very specific game?

[8] Again, irrelevant. Do I need a specific reason and need to made it public why I buy things from Shopee, a quite small marketplace, while I can actually "toured" to Amazon or EBay or Wallmart or Alibaba? I can't see how OP's preference contributed on this matter, unless you're saying that he deliberately went to your casino to take advantage of some bug he found, which would be plausible IF you can give the evidence backing up that counter-accusation.

As a closing note, I spent one and a half hour on my tiny tiny phone screen separating your posts into sub-topics and marking this post with numbers. If you'd do me the honor of answering all of the points I asked above. Please do us a favor and just put the number accosiated with the sub-topic I asked, no need to make the page unbearably long with our quote or a long quote of a long quote of an even longer quote.