other than telling you to show evidence that backs up your claims, I am not sure what more you need to prove your innocence. as I said before even if you provide evidence there is still no guarantee that they'll reverse they're decision.
Since you seem to know these things, I was just asking for advice. Because, as you say, I am not sure what I need to prove my innocence.
In lots of cases, innocence cannot be proven... That's why it's on the accuser to prove guilt instead!
How can I prove that I only have one account?
I already sent Stake all the "evidence" I could think of. I sent them my ID, income statement, proof of address, screenshots, selfies, transactions reports. I don't know what other evidence I can provide. And I am getting quite desperate. If they just ask me for something I could cooperate. Instead I have no clear information and I am left guessing and sending email which only go unanswered.
They just said "you're guilty, we'll take your money". It's unbelievable.
unfortunately, you are also one of those who suffer torture from this bookmaker, which started after 2 years, and reached its peak with the fall of crypto. Unfortunately, they are looking for a document that you don't have, so that they can later justify themselves in case of a lawsuit. Even if you verify all the levels, you won't get your money