Quote from: Daltonik on November 24, 2022, 04:48:03 PM

Quote from: Bet24Star Casino on November 24, 2022, 02:09:51 PM

Quote from: gunhell16 on November 24, 2022, 06:47:39 AM

Quote from: Bet24Star Casino on November 23, 2022, 02:30:43 PM

Thank you for your welcome greetings.
Yes, we are not a new casino, but we've just recently added crypto currencies, so we're new here.

I hope you can continue to provide good service to gamblers who come to play on your gambling platform.
Welcome aboard in the cryptocurrency.

Quote from: Bet24Star Casino on November 23, 2022, 02:30:43 PM

We ask for KYC - as we are a licensed casino. Though we make exceptions for crypto depositors - we don't ask for KYC until you reach 2,000 eur deposits / withdrawals.

This is great, at least you have an exemption for this things, this means if I deposit 100$ to your gambling platform
and the 100$ I gambled on your platform became 2000$ then you will ask me for KYC? What if my accumulation is only 1999$, can I still withdraw it on your platform without giving you a kyc? is that right?

Quote from: Bet24Star Casino on November 23, 2022, 02:30:43 PM

We are very conservative in that - just 3 documents

Why do you seem to be asking for so many documents while on other gambling platforms, only one document and a video are okay.

Quote

Our Welcome package includes:
First Deposit - 200% Match bonus
Second Deposit - 200% Match bonus
Third Deposit - 200% match bonus

Do you mean here that when I deposit 100$ in my first deposit when it comes to my balance, will be increased by 200$
will be a total of 300$? can you calrify this matter...
Thanks

Thank you for all these questions.
- On verification - we're not going to ask for verification until you reach 2k in deposits or withdrawals whatever happens first. Also, it is very important that the player complies with general T&C not to be asked KYC earler.
- We ask up to 3 documents when verifying players depositing in EUR, that should be enough ID and proof of address for crypto players. We can't skip that all together because it is required by the license holder.
- When you deposit 100 eur you receive 200 eur as bonus - so 100 eur go to real money account and 200 eur to the bonus money account. The difference is that if you win with your own money you can cancel the bonus part and withdraw immediately. If you win with bonus money you need to complete wagering requirement to be able to withdraw. In total whose 2 accounts will be 300.

Well a list of documents that in some cases may be requested to pass verification on bet24star.com it seems to me that it has a standard set of documents required by other providers, as actually stated in your KYC Policy https://bet24star.com/KYC%20Policies

Quote

For verification purposes only, you will have to provide a CLEAR copy of:

- Valid identity document (passport, national ID card or driver's license)
- Valid proof of address not older than 3 months (utility bill or bank statement)

If for any reason we are not satisfied with the documents you provide, we may require you to provide:

- Copies of payment method (bank statement, IBAN, copies of credit card, proof of ownership, etc.)

- Certified (and/or notarized) copy of any documents provided to us or other evidence of residency or identity that our legal department may reasonably require.

You are right, we can ask for more documents (as per our T&C) because we also accept fiats and fiat Payment system providers (PSP) require more documents for KYC than needed by the license or common sense when depositing in crypto