Quote from: mattle74 on April 09, 2014, 02:13:01 AM

I was hoping to have a better experience with Zoomhash compared to Hash-Master but that's not the case so far. I ordered 10 from Hash Master on 3/16 paying with Bitcoin. Not sure if anything has changed with them but if you ordered with BTC, there was no way to go through an order process and give them an address. I had to hound them to give me an order number and send multiple follow-ups to get a tracking number. Then when I did get a tracking number, they didn't actually drop the package to UPS for days later. And they forgot to include the power supplies so those came separate. They've sent me a 3rd tracking number for who knows what at this point

So on to my ZH experience, I wanted to order 10 more gridseeds and read better things about Zoomhash. I ordered on Sunday. They guarentee same day shipping, which I assume would be Monday. No shipment sent Monday. I sent an email at 1:30pm PST hoping that they would ship today. Still nothing. So much for guaranteeing same day shipping on something I paid $70 shipping for. On top of that, the next batch shipping the day after tomorrow is $20 cheaper per gridseed.

And lastly, they advertise they accept Paypal but the Paypal button was missing all weekend. I emailed them and asked if they were still accepting Paypal. I would have preferred to use Bill Me Later than my credit card. I did get a response saying they no longer do. And then the next day the Paypal checkout feature is back

I did email requesting they cancel my order so I can re-order batch 14 gridseeds using Paypal. Hoping I get a quick response.

Hey Mattle,

Sorry for the delay, we had some issues over the weekend with fraudulent credit card charges and paypal issues. Which we cleared up. What is your order number? We will cancel the order for you and give you the new pricing for the later batches. Thanks

Please PM us your order number thanks.