Post
Topic
Board Scam Accusations
Merits 1 from 1 user
Re: Stake.com - Account suspended and withdrawal blocked
by
genji87
on 27/11/2022, 10:29:12 UTC
⭐ Merited by Pmalek (1)
Thank you Pmalek.

I'm not sure I explained the situation properly. Or maybe I don't fully understand your answer. I'll try to explain it differently.
I have just one Stake account and just one Orbit account. The thing is, the Orbit account is not linked to a fixed ERC-20 address, it varies.
So when I withdrew from Stake to Orbit the transactions would not have always the same address as destination. And when I deposited to Stake from Orbit the transactions would not have always the same starting address.

I don't think that's the reason. Ethereum works differently from bitcoin as it is account-based and not UTXO-based, but I see no reason why you wouldn't be able to deposit and withdraw to different addresses. When Bitcoin is concerned, it's recommended not to reuse the same addresses. So generating a new one for each transaction is a normal way to use bitcoin.   

However, there could be issues here because of that other service that you use - Orbit. Are you sure that different people are given the same addresses? For example, if I opened an account there, would I get the same address as you or some other client of theirs? If that is the case, and there are other Orbit users who also have accounts on Stake, I would understand why they might think you are all the same person.

I'm not sure this is the reason for the suspension of my account. Since I haven't got sure info I have to guess.
I am quite sure that other people use those orbit addresses because looking at those addresses on etherscan there are a lot of transactions that I didn't make.

Other then that, are you sure you didn't use a VPN or someone from your household doesn't also gamble on Stake? Maybe a second account was created after the first one got limited?

This I can exclude 100%.

I already sent Stake all the "evidence" I could think of. I sent them my ID, income statement, proof of address, screenshots, selfies, transactions reports.

That wouldn't be proof that you are not using multiple accounts if that were the case. Why don't you create new accounts on that Orbit site and prove that different people get the same ETH address, or get some of your friends to do it, so that you don't get accused of multi accounting by Orbit as well? Does Orbit have any support docs or a FAQ page where it's mentioned that ETH and other crypto addresses are reused? 

I know, that does not prove that I only have one account (see my other comment below).
I just asked Orbit support about the addressess
https://ibb.co/CVQJtWv

Let me add a few screenshots
I am sorry but I don't see what this is supposed to prove. Even if that shows a connection between your Stake account and your Orbit account, that can't prove you aren't using multiple other Stake accounts as well. I am not saying you are. I am just saying it's not proof that you aren't. And like I said previously, if Orbit gives the same address to multiple people, it looks like you are multi accounting from Stake's perspective if money is coming in and going out from different Stake accounts.   

I know and I agree. The problem is that there isn't a way to prove that I only have one account. Or at least none that I can think of. It seems to me that it's unprovable.
I sent them and published here those screenshots mostly out of desperation.

To my understanding, there is an easy way to clarify this issue once and for all. If multiple people share addresses on Orbit and also have account on Stake, it should be enough for Stake to KYC those accounts.
Or am I missing something?