Quote from: Wiwo on Today at 02:14:02 PM

Quote from: nickess on Today at 11:57:42 AM

I have same problem. They lowered my betting limits too. I am waiting 1 week for withdraw and still nothing. I submitted the documents for KYC and now they say this every day.. ''please be patient. Your case is being reviewed. We will inform you'' ....

https://ibb.co/YZZwy4D

Can you be more specific with your timing, when exactly did you submit your KYC documents for verification and what are the respond you get when you contact Yesbet team for the delay in approving your kyc document, Yesbet admin in this thread is mostly active may be once in a week and if going by that then we should expect to hear they respond any time from now and also try to include all the relevant documents to support your claim, you may have to share some screenshot also for easy validation of your claims.

My guess is that he submitted his KYC right after the issue happened but he didn't expect the result. He thinks submitting KYC will solve the problem but it only made it worst. I think there's more than this than the KYC issue. Maybe this user did something illegal before and that is why his withdrawals are not processed.

About the lowered limits, I think this one is normal as I see this happening with other users but I haven't saw that their withdrawals are stuck. He already provided a screenshot there on the ibb link. I think that composes their conversation with the customer support of yas.bet but when I click it shows an error. He should have re-upload it to other image hosting sites like imgur or imgbb.