In order to continue the exchange or return the money, we must make sure that the funds were received honestly, as well as get all the information about the source of the funds received.
Okay, hypothetical: let's say you've blocked my funds, and I tell you I got it from the
Currency Exchange board. A simple, honest p2p trade. Is that enough for you to return my funds?
If the funds were received from a p2p exchange, then we will request details of this exchange, when and under what conditions it was made, where the user who wants to make this exchange was found and all correspondence with him.
If it turns out that the client initially knew that the funds were stolen and went to the exchange due to the low exchange rate of coins, then this is equated by law enforcement agencies to complicity in a crime, namely, assistance in money laundering. If the transaction was absolutely transparent and the client has all the data about the completed exchange, then we will have no reason to further withhold these funds.