Quote from: Cratoon on Today at 04:42:42 AM

@worldofcoins, Thanks for the compliment.
@Mahdirakib, I apologize for the inconvenience. I believe the matter was solved and it ended well. We tried our best to solve the issues and that's all I know.

@FairyTale, it's been three long years since you are trying to spread political propaganda in a casino thread. I understand you were banned from our casino due to your political propaganda. We understand that you don't like us.

We reported those posts a while ago and seems like the Moderators don't even bother to handle those reports. We will have to create a self-Moderated thread if they don't handle such valid reports.

Off-topic, Spreading Political Propaganda.

It's actually a pleasure hearing from the representative of "Paradise" casino, because that shows your casino really cares about it's customers and reputation by taking prompt action to dealing with allegations, because before I have always have in mind that "Paradise.in" is not a trusted casino. But seeing the way you were able to handle this issue and that of previous amicably, it really shows that your casino really cares about it's reputation.

Example..

Quote from: Cratoon on March 19, 2021, 02:13:08 PM

Hello!

As we discussed previously, we had to do a check on faucet abuse from your side.

Although we didn't have specific rules on withdrawal from bonuses at that point, we see your disproportional withdrawal of $7000 without any deposit as faucet abuse.
We assume that you use casino bonuses as a source of income, by farming bonuses at various places.

We will reward you $100, this is as much as we can got for free bonus farming, although we could have reserved the right to cancel your withdrawal completely because clearly you used bonus system to your advantage, and not for a demonstrational purposes as it was intended to be used when we created it.

We understand your frustration, but just try putting yourself in our shoes and think if it will be appropriate to see you as a client, and not a bonus abuser.

With all due respect, please refrain from accusing us of scam as we have great reputation with our clients, while we don't tolerate bonus abuse of any kind.
Although we didn't have "$100 maw withdrawal from bonuses without deposit" policy at that time, we had a point about faucet abuse in our T&S.

I hope that other projects will treat you better, as clearly you do have a system for gathering large money from bonuses.

Quote from: Cratoon on March 20, 2021, 02:06:26 PM

Well, we disagree. Clearly, you were systematically using bonus system to gain large benefit and not using it for test-play as it was intended to be used.

While we process small amounts of withdrawals from bonus wins, the $7000 is out of the question. That is our position.

It seems like you don't want $100 either.

FYI this person used bonus about 100 times doing it every day systematically, then he went into LightSpeed mode placing total of 1810488 bets to pump his VIP rank towards the reward which he used to pump that amount in LightSpeed accessible for our higher VIP ranks.

We still haven't checked if this is hes only account, as we have a lot on our hands lately.

Source:
https://bitcointalk.org/index.php?topic=5325305.0