Quote from: Virtykza on Today at 02:48:36 AM

Good afternoon. My story is like this. In 2019, I registered with this office. After a while, my account was suspended. I have been verified as a player from Russia. I showed them my passport, my place of residence. They unblocked my account and allowed me to play. I didn't use vpn then. Then in Russia their website was not blocked. My betting limits have been cut. That's why I haven't played for several years. Now I found out that my limits have been increased by accidentally visiting the site. I started playing again. I've been playing for over 10 days. Yes, I used vpn. But now in Russia all foreign bookmakers are blocked. While I was making deposits, there were no problems. While I was losing everything was fine. But as soon as I won a little and asked for a payout, my account was blocked. They asked me where I live. I honestly wrote that in Russia. Then all my money was stolen. I made deposits in the amount of 0.2 bitcoins, my account balance is 0.226 bitcoins. But even all my deposits were not returned to me. And only the last one in the amount of 0.05 bitcoin. Which is totally unfair. Next, I will attach my transaction deposits. There are different addresses because they have a denominational one.
Here are my deposits. TxIDcaf2250e965ff5bfe33a9f3c442716a3eaaa3c766d020722a2bc6eedb942781b TxID 7843e3b246a03f599f652b90fd2481f4a39c1da2c75b55558bb222d3704aa7ff TxID adfdba8da474391013240482311ad9d3d81acc1ad8dcc49fe7703fdea7233829 TxID 7f9245b9545bc22862b5c84a16b51302a9dd400f111e357ab788f959eeac3ef6
TxID 547426771775d2028dba66d0eb438f75bcb71e0d26623977ddf931ea953b7ac0 .

Here is a screenshot of the letter dated September 27, 2019 about blocking the account.
https://imgur.com/a/eZ4GjNp

And here is a screen of a letter dated September 28, 2019 about unblocking the account.
https://imgur.com/a/ONyjOKT

And here they lie that players from Russia have been blocked from them since 2018.
https://imgur.com/a/AgZXCNt

I want to even if I broke the rules. Then I think it's fair if all my deposits in the amount of 0.2 bitcoins are returned to me. Stealing customer deposits is a scam. My payment address is 1NRmZZbSCDewErpmgF68FLaiStaxABPmUv

Judging by your correspondence with Playbetr support, they reported on December 12 that they would return your deposit within 48 hours, but judging by your wallet that you indicated there is an incoming transaction for 0.04948918 BTC on December 13, apparently this is what they returned to you. In fact, you did not show a screenshot of the state of your balance in the casino itself, I'm sorry that this happened, but apparently a gesture of goodwill in returning 0.05 BTC to you seemed sufficient to them.