Quote from: CryptSafe on Today at 01:54:49 PM

Trading on a platform requires you knowing their terms and conditions for which I believe you signed up for and another, the platform have the right to revoke or put pending whatever they deem fit to do at anytime and any day they fill like doing it. Locking of account might sometimes likely have to do with suspicious activity being noticed from a particular user or customer account on board that platform. Either way, sometimes when the account holder might be called upon for clarity, his details must be inline with what he has presented before upon being registered with the platform. In your case I have no clue as most evidence here in still not clear but I think their own side of the story needs to be heard as well for proper assessment and possible solution. If they have a representative here feel free to tag them or mention the user name so as to facilitate the whole process.

Did you write this reply after reading this thread or did you post a random post? OP's problem was solved long ago and he was able to withdraw his funds. Exchanges sometimes create different dramas for the customers and the customer has to face many kinds of problems to resolve the issue. Since this issue has already been resolved, there is no point in bumpy this thread, before posting in any thread, read the title of that thread carefully.