Quote from: ven7net on Today at 03:51:37 PM

Quote from: ggbtctalk000 on December 17, 2022, 11:14:46 PM

I have my funds locked up at binance since aroudn 2018 and password retrieval has been grueling process. I f-ing hate binance they used facial recognition which never works as part recovery and chinese customer service ppl with broken english would not help at all. As a result, I was powerless to pursue this as binance and its CEO has no set address in US and with evasive legal business locations.

With BNB being increasingly scrutinized and many users taking out funds, I am wondering if there is a opportunity to become a part of larger movement perhaps class action in order to retrieve my funds locked up there?

ANy leads on this? I

It's too bad you're in this situation. Of course, the better the protection on the platform, the more secure your funds. Binance is very good at security in this regard. However, I cannot understand why you are not able to get your funds back. Personally, I have not encountered a similar situation, but I know that the verification process associated with face recognition very often does not work well. But isn't it possible to solve this problem in another way? I always thought that Binance is a serious platform and its administration is always on the side of its users. But if you say that you have a problem and it is not being solved, then this is certainly a very bad signal. I hope that your problem will be solved and you will get access to your funds.

he mentioned about password retrieval, maybe he forgot his password on his account. the best is to follow what their support is telling him to do to unlock his account. and once unlock, slowly withdraw his funds. don't withdraw all at once as it may flag down his acct.