Quote from: holydarkness on Today at 05:34:43 PM

Quote from: Snne on Today at 10:34:39 AM

Quote from: holydarkness on December 19, 2022, 08:41:20 PM

Because... they're not online since before that post? Thus they probably didn't read anything from this thread yet?

Steve is active today. but still not answering us. What are you thinking now?
Is there something they're covering? they scammed my money, now they just keep quiet? yes you Holydarkness. I answered everything you said. but steve is not answering us. You should say something about Steve too.

Let's see if I can make you get the situation here. You had several accounts which you denied their existence on the first place and only admitting it after they straightforwardly mentioned the names, this is understandably cast a huge doubt on your credibility. They've deemed this case closed, and your complain would as much turned to deaf ear.

The thing you can do right now is to raise an appeal to the community on this forum, prove that you're wrongly accused, and hope that sportsbet respected the forum and reopened your case for review. But so far, you've proven nothing other than repetitively stating that you didn't take any bonus, my long post of the inconsistencies of your statements are even only partially --and vaguely-- clarified, you hadn't provide the proof that I've asked several times: the proof of time gap between each of your accounts.

Let me try to break it down even further like I explaining to a third grader why this is quite important. On SB point of view, and as far as whoever read this thread understand, you created multi acc which violated their ToS. You argued back that the accounts are not active simultaneously, you've closed each of those account before opening a new one, which means you didn't have multi account and SB's accusation is invalid. But as I've pointed out --and marked in blue-- on previous post, you also agreed that they have the right to confiscate your fund if they suspected you registered multiple accounts in attempt to hide your betting activity or bypass their trading limit.

You stated that the reason why you opened and closed accounts are because you need a break after winning, but --again, as I've pointed out-- your statements during this entire case keeps contradicting each other, add that to the fact on your email screenshot that the date between those accounts are extremely close, it is very justified for anyone to think and suspected that there's another, more dubious, reason why you keep opening and closing accounts. You argued that those date didn't reflect on the real timespan between each account because it took a very long time for them to process account closure --oops, sorry, I was meaning to say "closing intervals for your 3 accounts are not very short"-- but you never give any concrete evidence to back up this claim, and I've asked you repetitively. If any, you just cast a bigger doubt on everyone's mind.

Let me try to break it down yet again, in a "flowchart".

You want them to give proof that you're wrongly accused? You'll want them to reopened your case. But how exactly do they reopen a case they considered closed? You'll need them to reconsider the case. And how exactly will they reconsider your case? Unfortunatelly, you can only hope they respected the forum's request and looked at your case again. So, up to this point, simplified, who you need to convince right now are the forum, i.e. the people reading this thread. You still following me? Good. So how exactly do you make the forum to do that? Well, sweetheart, this forum, especially people "overseeing" this sub-board are very fair and neutral. They judge everything by facts and data, evidences. If you've provide an undisputed evidences that you're the right side here, they won't be reluctant to support you. So what you need is to provide evidences instead of throwing tantrums and baseless statements.

Tl;dr: give your evidences.

First of all, I would like to thank you for your time here, my purpose is not to argue with anyone. You are a good person.

At first, I said yes, I do not have another account because if an account is permanently closed according to condition 10.1, the conditions are no longer valid and there is no such account. I didn't admit anything when they mentioned the account names to me, I told them that these accounts were permanently closed and I couldn't understand how they were judging me with multiple accounts. Afterwards, when they didn't answer me, I started to seek my right about it here.

As for Steve's lack of response, I think I provided enough evidence for them to reconsider this case, especially the screen shots of their live support talk. I have shared the screen shots of my e-mails that I requested to close the accounts / or prove the date of the closure, and the closure of the account was always on the same day with my request to close the account (I do not understand why you insist on asking for more proof, everything is already clear).If I try to lie about this here, sportsbet employees can easily access this information, so putting too many screenshots will not gain me anything, I think I have explained the issue clearly enough. sportsbet.io can see it, you will appreciate that there is no point in me not lying here, so I do not lie about such a thing, every time I open an account, I state that I have not done anything to abuse it. Despite all this evidence, the fact that the sportsbet group does not care at all raises a lot of doubt. And people who read this issue understand that sportsbet is an unreliable betting website and this situation is getting stronger day by day since I can't get an answer.

You say that I was prosecuted for opening and closing accounts for bypass trading limit and hiding bets, but when steve checks my accounts he will see that closed accounts do not have any trading limits. There is no bet that I am trying to hide. I can't prove this to you because accounts are permanently disabled. They can check everything. I am ready to provide any evidence. steve should check this out and explain it here.

Steve claimed that I am not a woman.He claims that my account was used by someone else. They should not blame a customer without such proof, but Steve does not respond in any way.

On a betting site, if people see suspicious behavior towards their customers, they prefer not to use it, and so far I have shared a lot of inconsistent conditions and live support conversations that will create that suspicion. However, I am still attaching the (begining) mails that I gave my closing request. As I said, the accounts were permanently closed on the same day as my closing request.

https://i.hizliresim.com/6iqzn40.jpeg
https://i.hizliresim.com/as16svc.jpeg