1. the account that supposedly the OP lost has no funds in it
2. the only one left in the account is probably the perks, like the rewards and free spins
Correct.
I thought that it's a big issue that OP has trying to prove that because he has wagered millions and lost a lot of money on them, he's going to get those perks remaining he believe is still there.
But it would be good if bob can verify if OP is telling the truth about having that wager and total amount of lose on his account.
Nevertheless, this will make it clear.
there is no dispute of amounts or bonus funds in this regard that i can see as the only thing would be rakeback but he is making this claim after again also saying he stopped playing because of his losses.
Bobstone
DuckDice Support
Thinking widely Op wants to get access to his old account to play again using his bonuses. But OP must know that the casino will handle that situation or let's say the last decision is from the casino and not from OP. And yes he can play again by creating a new account but he needs to deposit first before he can play cause I think the casino it self won't transfer his bunos from old to the new account.