Quote from: Mahirap on Today at 05:44:18 PM

Quote from: Coin_trader on Today at 04:39:57 PM

The report of OP doesnt have proof and only words though which means its very hard to conclude despite Im always against bringing back the Duckdice reputation to neutral again as second chance for them. This sucks but Im not expecting any clear resolved on this issue if they are already dodging the OP concern through CS.

I am surprised that OP is spending time here to reply on the forum and he claims to lost a huge amount of funds by losing his phone but he did not care to provide any proof! OP should have at least any sort of screenshots to provide on the thread while we all here are involved in that discussion though screenshots can be manipulated but at least we have something to look at.

I think you misunderstood what is on the OP. From what I understand, OP lost a huge amount from the gambling he did in duckdice and not on losing his phone. OP lost other of his assets because of the lost phone but yeah duckdice this thread isn't for that. OP is asking to regain his account back to claim the bonus and other incentives he has due to his gambling activities last month as I believe OP is doing it to recover some of losses from the incident of losing his phone. I also think that it is somehow hard to provide proofs if he can't access his account. OP is just asking to get an access to his account again. OP is partly to blame given that he didn't secure even the account password he have to access his account but I think he still has the right to claim those bonuses since he acquired it, It is unjust if the casino take advantage of their customer tragedy and not give them access to the account.