Quote from: yhiaali3 on December 26, 2022, 08:53:19 PM

Quote from: Tardif on December 25, 2022, 09:51:06 AM

I haven´t received the whole money. Only my deposit. But the profits where retained.

I think this is fair, it is good that they returned your money that you deposited, they do not have to return the profits as long as there is a dispute between you and them about these profits.

Since they returned the capital to you, this indicates goodwill by the site. According to their point of view, you violated the terms of service, so they cannot give you the profits that you obtained, and they returned the deposit to you and closed your account as a result.

Other casinos are cruel they will disable your account and they will just accuse you of cheating and they will confiscate your winnings and they will never give you your deposit back, right now with the absence of screenshots and proof everything is your words against their words, so take your deposit and play on other casinos, I don't know who is right or wrong I can only speculate, here they have reasons why they close your account and not limit it, the termination is in their TOS

Quote

10.2 If the player is determined to be guilty of fraudulent actions, the Company reserves the right to terminate the user account and suspend all payouts to the player.