Quote from: Hamphser on December 21, 2022, 07:47:47 PM

Quote from: ghostingura2 on December 21, 2022, 06:25:45 AM

Quote from: ghostingura2 on October 24, 2022, 07:55:20 AM

My account 271794039 was closed with 86.04mBT in balance. Can you please help me restoring access to my funds?
Even if you only allow the player to get the deposited sum, you will notice that I didn't get my deposit sum, considering the losses from my other account -> 268491469.

If you can't help anyone, please rename this topic.

@1xbit_official can you answer here please?
Why were my funds confiscated, if I didn't withdraw even my deposit sum?

I noticed you already answered some topic in trustpilot, sometimes you are online here, so please answer my case - because as you may know, the security department do not.

Have you sent out some support ticket? https://1xbit1.com/information/contacts
Have you sent out some message on op? https://bitcointalk.org/index.php?action=profile;u=2835882
This is one of the most common mistakes of newbies is that they do really forgot to make out some searches first before making any deposit, if we do look around into this thread
that there are lots of complaints and pending issues in related to this site or platform which it is really just that a suicide if you do make out some deposits
and now you are experiencing this.

Better move on and dont expect for some reply.They wont really be making out some response in relation to those issues where users had been experiencing.
This do really shows on how shitty this site is and shouldn't really be trusted on the first place.

Yes. I sent all tickets I could and all emails to info@ and security@ even for this user I sent private messages. I never got any answer from him.

Regarding to 1xbit support only info department answers me and the answer is that security already answered me and they can't do anything because it is a different department. The only email I got from security is stating that my account was being closed. They didn't mention anything about my funds. It is simple scam.

Info email: "Dear Customer,

The Security Department has already provided you with all consulting on the matter of your gaming account. Unfortunately, we cannot provide you with more information concerning this request because it is out of our jurisdiction."

Security email:"Good Day. We want to inform you, that our company decided to stop any collaboration with you (closing your account).
The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions."

1xbit forum user answer:"" (yes no answer, I'm still being ignored)