Quote from: Kirito89 on Today at 04:07:03 PM

What you've failed to mention is that after depositing the 0.05889819 BTC minutes later you proceeded in withdrawing/trying to withdraw the 0.05889819 BTC without having any bets/wager made, which is typical coin mixing behaviour. As a certified casino we uphold the right to request KYC verification even though it's rare, but coin mixing/money laundering situations are ones that trigger our KYC procedure.

If all that is true, you had every right to request KYC and keep a close eye on this player in my opinion.

Quote from: Kirito89 on Today at 04:07:03 PM

We've been in contact with him via live support and email constantly so I'm assuming this bitcointalk thread is simply to add some pressure on our side though I don't see how this falls under a Scam category.

It doesn't. That's what I said in the beginning. It's not a scam yet.

Quote from: Kirito89 on Today at 04:07:03 PM

Regardless Kyc is not something we mysteriously remember when people win, we've had withdrawals of 1000 eth , 20 btc etc where KYC was never a factor, but in certain cases like OP's, yes, we are obligated to request the KYC verification.

That was a general comment about the way crypto casinos go about KYC, and not something I meant specifically about your platform. Crypto casinos generally don't mind when players gamble and lose with multiple accounts, from restricted locations, etc. But they do mind if you break their rules and win.

Quote from: Mahdirakib on Today at 04:38:33 PM

@fakeunholy, can you confirm whether you have received your withdrawal or not?

Since OP only created his Bitcointalk account to make this thread, we might never hear from him again. Newbies have a tendency to just disappear without a word. I am sure if the casino still owns him money he will be back here to complain.