Quote from: UserU on Today at 03:17:34 AM

Quote from: Lucky7btc on Today at 01:54:33 AM

Warning DO NOT PLAY at 500 Casino
The support here is very arrogant. Their software is extremely slow which cost me to lose $200 on the game of crash. I went to support for help and support blamed me saying my internet connection is slow. This is an outright lie. If you go to any of their games or sportsbook. Their site takes forever to load up due to them having so many ads running like "Stop the war in Ukraine. Loading the best odds, etc."

I am a daily depositing customer of $200+ a day. I never complain but to be ripped off by their lagging software and then be blamed by an arrogant support agent named Zen. I advised anyone considering playing here to find elsewhere to play. They won't even investigate your complaint to see if the fault lies on their end. They have lost a good daily customer over a $200 crash game that is lagging and delays when you try to cash out of it.

Hey Lucky7btc,

When you mentioned about losing $200 on crash, were you using the manual cashout feature?

Yes, I used the manual and the thing kept on going and going when I pressed it. If you look at my account you can see I do a lot of betting there. If I lose I redeposit with no problems. But to get robbed as I did and when I went to support to plead my case. Support didn't care to hear it or investigate if the problem could indeed come from the casino's end. I don't mind losing but please just don't take my money and call me a liar when I know I kept pressing the cashout button on the game.