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Not sure if you quoted the wrong post or what but in both replies you quoted I didn't see any complaint or accusation. Both members are giving general advices and sharing their experiences. Although I don't quite agree with First_on_the_Moon when he said if you pass kyc successfully you won't have a problem with the casino. This is not always true and a casino may ban your account and confiscate your money even if you submit your real documents and it get approved.
Well i have being following uo with this thread and how things have envolved in here, and some time ago there were accusation of coinplay having the same game supplier with 1xbit, and there have also been a member that first complain about their withdrawal but were attended to and the player posted here.
I don't know if I am mistaken but if you want a link or quote of the comments you can say so that I may find it and point you to it.