Post
Topic
Board Exchanges
Re: CEX.io unable to withdraw funds.
by
bitmover
on 17/01/2023, 10:27:15 UTC

Now when I tried to send the BTC to another address, I was prompted YET again to verify my identity. This time through means of Drivers License, International Passport, or National ID Card. I attempted to verify my identity at least 30 times with both my Drivers License and Passport and found I was unable to do so. Every time when I was about 67% done with the verification process, it failed stating there was an error with the documents I provided.

This could some browser incompatibility.

Have you tried in another browser? Like Chrome and or Firefox.

It could also be some plug in problem. I would try to disable all extensions and ad block
I could also try in Private Mode (log in again and try to send)