their support team already responded to greatnino's post(he made a thread yesterday) so they know the issue. it is possible that they have already received the emails greatnino sent them and are now reviewing them. it is not uncommon that a casino takes several days before responding again. I suggest that greatnino be more patient.
We have already addressed greatnino's thread and gave the conclusion on our part and consider that situation closed.
Kirito89,
Duckdice Support.
just to repost it,
i will suggest you to fix the rating at the Bottom of the page, which i belive is not updated in last 5 years.
https://imgur.com/a/bAbxq03its 5/5 stars with 98 reviews since i was registered in 2018 and still its 98 reviews in 2023.