Quote from: Slow death on January 23, 2023, 03:34:07 PM

Quote from: PunjabiMC on January 23, 2023, 02:26:30 PM

Hi all forummembers,

Does Cloudbet support reads/use this forum?

I logged in my cloudbet account via Facebook-login. My facebook account is linked to 3 emails. 2 i still use and 1 schoolemail wich i cannot access anymore.

When i gambled a bit and wanted to withdrawl my BTC, it sended an withdrawl confirmation link to.. you guess it.. the schoolemail wich i cannot acces anymore. So the withdrawl i cannot use anymore.

I asked support to change my email to some other email linked to my facebook account linked to my Cloudbet login, they told me that they "escalated it to the relevant team". This is been 4 days ago and had zero respons since then.

Does any Cloudbet support here can help me out or someone had the same situation?

Thanks for reading and have a nice evening all

you need to post photos of the conversations you had with the support of this casino

you need to post id of deposits you made in this casino

you need to post pictures of the withdrawal attempt you made

how long did you lose access to your email? I think your case could be very complicated since the support might think that you are not the owner of the account and want to steal funds from the original owner of the account, but since you have access to the account and email address maybe it would be the case for you provide them with all email addresses and including images that you do not have access to the school email

I see that some people regular appear in this thread who want to blame the casino Cloudbet. But they do not have any proofs and than they simply disappear without any explanations.