Quote from: zendini on Today at 09:50:52 AM

Quote from: zendini on January 30, 2023, 11:15:12 AM

Hi, reporting ole7.io as scam site, was playing on it since october. 5 days ago my withdrawal was declined and they started compliance check, today i wrote them that it taking too long, and 20 mins later all my balance dissapeared from account (1600$) with message
"Thanks for your query. We have checked your account and found that it has been closed due to compliance issues. Unfortunately, your account could not pass compliance check and hence, it was closed permanently and your funds (if any) were forfeited. Please note that the reason of this action could be (but not limited to): Multiple accounts, Illegal arbitrage practice etc. We are sorry for the inconvenience caused. I understand that this can be frustrating, but I hope you understand the procedure."
Ive never had any other accounts on this site, and my overall deposits were more then 1200$, yet, they still cut all my balance. This is already like 20th complaint about frozen acc/stolen money on this platform. Would not recommend using it to anyone.
my username on site is zendini

Here is my proof of speakig with support
https://imgur.com/a/ZIFB8ez
Firstly they said its absolutely normal procedure, later they just cut off balance. in the 3rd screenie, i asked how long they will be checking me, and just 20 minutes later they just set my balance to 0, kinda strange isnt it? they had not do it in 5 days, but after i wrote , they immideatly remove all my balance.

How can they remove your balance just like that without your notice and for no reason they did that and I ask did you go against the casino policy for them to have suspended your account? I checked your previous post and It states, based on their response that you did not meet up with their compliance check and hence their actions against your account. Did you write them to tell you more on the compliance check so as to know what and where the issue lies? It is not making any sense one would just get registered on board a platform and the next thing you see is that your account is being suspended just like that. It makes no sense while allowing deposit when you know the depositor does not meet the requirements for holding or opening an account with your casino.

I can see lots of complaints about this casino which is not in any ways portraying them in any good light and hence I would stay away from them and also advise others to be careful in dealing with them.