Quote from: Wiwo on January 27, 2023, 04:44:17 PM

Quote from: klidex on January 27, 2023, 03:50:08 PM

Some of the programs you say for casinos to retain loyal customers I find quite interesting and good.
The program is also likely to be effective if it is implemented by every casino.
Just as I think that a good reputation and casino service to users are also the main factors for casinos to have many loyal customers. Moreover, if there is a problem with the users, the casino team can quickly respond and solve it, it will be a separate satisfaction for each user.
So that users will find it so difficult to leave the casino.

Well reputation can be built over the years and any casino that want to build a loyal community of players must focus much more on the reputation and how their treat players, it may be a hard job but paying more attention to reputation is what sustains the casinos on the long run since gambling industry is becoming a highly competitive business lately and for a casino to retain it client's there is need for the following things to be put in place which are.
-How honest the casino is I'm handling players' issues most especially the program that relates to withdrawal or deposit issues.
-the casino bonuses systems how we'll their ability to keep the client up to date with various promotions that require little input to claim.

Indeed, to be able to build a good reputation for every casino, it takes a long time and the team must spend both energy and thought to be able to build it.
However, if a good reputation has been obtained, the casino can take advantage and become one of the most popular casinos so that there will be many loyal users in it.
But I think it will be difficult for a new casino to build a reputation well and a little faster because almost all of their new casinos are only concerned with a promotion without any development of services or features in their casino.