The part I wanna know is the Transaction ID(s) they're doubtful about, can you share here also the screenshot they're referring to?
https://i.gyazo.com/4cb620d98605d0375ab9a69d129e44c3.pngYes, I sent them 2 screenshots to begin with, my reasoning was that they asked for an exchange receipt and as the payment went from (binance-> my wallet -> my ole wallet), I thought it best to give all the information I could and sent verification of both payments. I eventually sent the 1 screenshot as they
But it's necessary to hear from their side, you may not know their concern to handle this. You're now sharing some screenshots publicly, how do we know they're authentic? or basically you get the pictures from someone (real user) who asks for your help personally then you claim it with a new account. Not accusing you back, this is just a common scenario fake "support" uses.
I will happily verify everything I've shown here as proof to someone with enough reputation via video call if Ole777 come out and say my evidence has been faked.