Quote from: bettercrypto on Today at 02:04:31 PM

Quote from: dash0520 on July 25, 2022, 10:19:02 AM

I've had an exchange BTC/ETH frozen a week ago and received an email from Exodus.

Hello there,
We have noticed some exposure to high-risk services on your wallet, and we would need to do a quick verification (KYC).

Since I've done the verification a few months ago, this email surprised me a lot. Anyway, I've uploaded my data a second time and the wallet balance just disappeared after right away.

The answer is:
Hello there,
Your funds are frozen and will not be shown on your wallet until the verification is not completed or is still ongoing.

I wonder are they logged in into my account and withdraw the money ? Or what is happening?
All my emails now being ignored. Any suggestions?

Thanks

What happened to you OP only shows one thing, and that is awareness among the communities here on this forum platform that people should avoid using or trying the Exodus wallet because of your experience. That's the only disadvantage when a platform is centralized.

It happened to me because before in exchange, my coins also disappeared from my balance, then when I looked for frozen or frozen, the coins were not that big, but after that incident, I stopped using that exchange site platform.

Они не могут зайти в ваш аккаунт, проблемы могут возникнуть только при использование SWAP