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It's always frustrating when restrictions are imposed, but you should know that it's not uncommon in the betting world. You should definitely reach out to Cloudbet's customer support and see what's going on. Maybe there's just a mix-up or a limitation that you're not aware of. Have you taken a look at the terms of service? It might hold some answers.
Most of user get surprised when their account restricted due to that reason are definitely not reading any rules which is clear written on their TOS. Then after than they blame the casino for what issue they faced so to avoid this much really better to read the rules first or if you are not sure about the words written better ask the support since from that they can get a good answer for the question they want to ask.
Indeed, most gamblers don't want to read the rules stated in the TOS and they only register and deposit and then can immediately play or bet.
Even though reading a rule is a boring thing and maybe only some gamblers want to do it, this is very important so that in the future every gambler can become a wise user of the gambling platform and not violate the rules that have been set.
I am a little surprised by those who, if there are actions taken by the casino regarding their accounts because of mistakes made, they blame the casino without thinking about and realizing the mistakes they have made and the majority of them are new gamblers and have not known the world for a long time. gambling.